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Sales Consultant - Montreal & St Jerome Outlet

Status: Permanent, Full-Schedule: Monday to Sunday (variable)

Work location: Montreal - Outlet - Acadie Blvd., St Jerome - Jean-Baptiste-Rolland O Blvd.

Posting Date: March 15, 2024

Join the Céragrès team

Are you looking to join a dynamic team in the design and architecture industry? Are you passionate about sales? Our Outlet offers an environment with a variety of challenges including sales, customer service, and some manual tasks. We are looking for an enthusiastic and passionate Sales Consultant to join our team.

Responsibilities

As a Sales Consultant, you will be responsible for guiding customers throughout their purchasing process, promoting our products, and developing sales volume at the Outlet.

Sales and Customer Service

  • Greet customers in-store and design their layout projects according to their needs and budget;
  • Contribute to client development, ensure follow-up and customer loyalty;
  • Advise customers on different products and possible arrangements;
  • Prepare quotes, place orders, and carry out various transactions on our computerized systems;
  • Support customers until they conclude their experience with a purchase of our products;
  • Follow up on quotes to convert them into sales and perform after-sales follow-ups with customers;
  • Make reservations for selected products in the system and check stock levels;
  • Manage after-sales follow-ups: inform customers about transport options, connect them with the relevant department, answer their questions, handle returns, etc.

Product Handling

  • Handle products (ceramic boxes from 5 to 40 kg) or installation products;
  • Prepare orders;
  • Use a pallet jack to move and relocate pallets as needed, respecting occupational health and safety rules;
  • Manually load customers' vehicles ensuring balanced weight distribution and displaying courtesy.

Requirements

  • Retail sales experience;
  • Customer service experience;
  • Computer proficiency (MS Office, knowledge of SAP Business One is an asset);
  • Strong interest in sales;
  • Interest in the design field;
  • Interpersonal skills;
  • Versatility and sense of responsibility;
  • Bilingualism (French, English).

*Note that the use of the masculine form is for brevity only.

Apply

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